Your Guarantee

The Midlands Specialist Orthodontists

One Devonshire Place is an orthodontic centre of excellence that aspires to deliver a personalised, patient-centric service. We can only achieve this if we understand what is important to you so that we can tailor treatment to suit your lifestyle. It’s important that when you come to see us for the first time that you are honest about your lifestyle choices (such as whether you smoke or drink regularly) as these can affect your treatment and, ultimately, the outcome.

If your treatment plan requires dental work such as restorations or implants, we are happy to work alongside your dentist to deliver a multi-disciplinary smile makeover. We continue to see our patients for 18 months following treatment, and we’ll supply you with retainers to ensure your new smile is permanent and you can request new retainers at any point in the future. It is important that you are prepared to be diligent about using your retainers to ensure that your outcome lasts.

One Devonshire Place is committed to providing a high quality treatment experience. We understand that you might want to talk to us outside your scheduled appointments and we encourage you to call us if you have any queries. If the clinician treating you can’t speak to you then and there, they will contact you as soon as they can.

Please be mindful that the practice is busy and appointments need to be scheduled in advance, because we are unable to offer walk-in appointments.

 

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What To Expect from us

  • A friendly, personal service from your first contact onwards
  • Treatment carefully tailored to you with flexibility over treatment
    options, treatment scheduling and how you pay for your treatment
  • We will respond via phone or email to any queries outside of your
    scheduled appointments
  • We use the latest in sterilisation and cross infection control
    techniques, meeting agreed best practice standards to ensure
    your safety
  • The practice is registered with the Care Quality Commission and
    all of our clinical staff are registered with the General Dental Council
  • If for any reason you are less than satisfied with any aspect of your
    treatment, you can view our complaints policy here. If you wish to
    make a complaint, please contact us and we will ensure that it is
    dealt with swiftly